September 9, 2026
Headsets that work with a softphoneWired, Bluetooth or DECT, which microphone, and whether the buttons reach the software. What actually matters in a headset, without naming brands.
September 9, 2026
Softphone audio problems, and the fixesWrong output device, Bluetooth switching, processor contention, Wi-Fi roaming and one-way audio. Work down the list, cheapest test first, and fix it.
September 9, 2026
Softphone vs desk phone: the real tradeAudio path, power, what happens when the laptop sleeps, and the person who will not wear a headset. A fair comparison of softphones and desk phones.
September 9, 2026
What is a softphone?A softphone is phone software running on a computer instead of a desk phone. What it needs, who it suits, who it does not, and where the audio breaks.
September 9, 2026
What to look for in a softphone appCodecs, audio device handling, presence, network changes and setup. Six questions to put to a softphone app, and the answers that should worry you.
